Automation - Enhancing Be's Operational Efficiency
50%
Delivering comprehensive efficiency in time and cost management
HydroClean Indonesia – Optimizing Customer Engagement with Pancake and WhatsApp
HydroClean Indonesia optimizes customer engagement, reduces costs, and boosts conversion rates by integrating Pancake with WhatsApp.
HydroClean Indonesia – Optimizing Customer Engagement with Pancake and WhatsApp
HydroClean Indonesia optimizes customer engagement, reduces costs, and boosts conversion rates by integrating Pancake with WhatsApp.
Achievements of HydroClean Indonesia
HydroClean Indonesia transformed customer engagement by integrating Pancake with WhatsApp, cutting costs, attracting more customers, and driving higher conversions. By shifting from passive outreach to direct conversations, they created a seamless experience that deli vered exceptional results.
-74%
Lower Cost per Conversation
+13%
Conversation Rate
x3
High-quality conversations leading to valuable bookings
Challenge: The Equation of Cost Optimization and Booking Efficiency
As a professional home cleaning service in Indonesia, HydroClean needed an efficient way to reach potential customers, address inquiries, and increase bookings-all while optimizing costs. Passive advertising campaigns failed to generate enough high-quality leads, so they turned to WhatsApp to create a more seamless and engaging customer experience.
Solutions
Targeted Audience Strategy
Instead of broad advertising, HydroClean focused on women aged 25-54 in major Indonesian cities—those with the highest demand for home cleaning services. This approach ensured more precise ad targeting, optimized costs, and increased conversion rates.
Solutions
Engaging Content – Boosting Brand Awareness & Trust
HydroClean leverages service demo videos combined with ASMR-style content to deliver a visually and audibly immersive experience, allowing customers to truly perceive service quality. This approach not only enhances brand recognition but also builds trust and drives purchasing decisions.
Solutions
Effortless Booking on WhatsApp – Streamlining the Customer Experience
Instead of directing customers to a website with multiple steps, HydroClean seamlessly transitions them to WhatsApp, enabling instant consultation and booking with just one message. This simplifies the buying journey, reduces drop-off rates, and boosts conversions.
Solutions
Automation & Conversation Management with Pancake
With Pancake’s powerful automation system, HydroClean efficiently manages conversations, customer inquiries, and order processing across multiple channels. Every interaction is tracked and responded to promptly, streamlining operations and enhancing the customer experience.
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Helps manage conversations effectively and deliver an excellent experience to customers.
Success story of Modanisa with WhatsApp
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Customer inquiries resolved without a need to go to live support
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HydroClean Indonesia: Enhancing Customer Engagement
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Reduce Costs, Attract More Customers, and Enhance Conversation Quality.
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Automation - Enhancing Be's Operational Efficiency
50%
Delivering comprehensive efficiency in time and cost management
Yody - Enhancing Automation and Multi-Channel Optimization
-30%
Optimizing operations to boost revenue and deliver an exceptional customer experience
KangJin Beauty - Optimizing Customer Care Solutions
+66%
Helps manage conversations effectively and deliver an excellent experience to customers.
Success story of Modanisa with WhatsApp
70%
Customer inquiries resolved without a need to go to live support
FPT Shop - All-in-One Management on a Single Platform
90%
Easily manage conversations and boost employee performance.
ILA - Enhancing Customer Management and Service
95%
Providing excellent service to customers, while boosting student enrollment numbers significantly.
Phong cach Sai Gon - Boost revenue & Optimize management
38%
Boost efficiency, increase revenue, and achieve sustainable growth
HydroClean Indonesia: Enhancing Customer Engagement
-74%
Reduce Costs, Attract More Customers, and Enhance Conversation Quality.
Baratico: A Game-Changing Solution for Sales Optimization
-40%
Cut Operational Costs, Speed Up Processes, and Attract More Customers!